Mercedes-Benz GAP Insurance

GAP (Guaranteed Asset Protection)
A Mercedes-Benz passenger car is a precious investment for you, and one you will want to protect with a policy that has a high level of benefits. In the event of a total loss and potential shortfall in the motor insurance pay-out on the vehicle value, we will help put you in the position to replace the loss with a vehicle that lives up to your original investment.
To determine which GAP Insurance product is best for you, your Business Manager will be pleased to assess your needs and will only offer you insurance products that they believe will benefit you.
Mercedes-Benz GAP Insurance is also available for Hire and Reward vehicles. Speak to your Business Manager for further information and policy costs.
How GAP works
What is Mercedes-Benz Combined GAP Insurance?
Mercedes-Benz Combined GAP Insurance offers you the opportunity to not incur financial loss if your vehicle is written off and is not replaced by the motor insurer; when your motor insurer may only pay out the market value at the time of the loss.
If you purchase your Mercedes-Benz as a cash buyer?
Mercedes-Benz Combined GAP Insurance makes up any shortfall between your motor insurance settlement offer and the original purchase invoice price.
If you have chosen to finance your Mercedes-Benz?
Mercedes-Benz Combined GAP Insurance makes up any shortfall between your motor insurance settlement offer and the original purchase invoice price, or if greater the shortfall between the finance settlement.
What is Mercedes-Benz Lease GAP?
In the event of your vehicle being written off, Mercedes-Benz Lease GAP Insurance is designed to protect you against the risk of any shortfall in your lease agreement.
Following the comprehensive motor insurance settlement, Mercedes-Benz Lease GAP Insurance will pay the difference between this and the cost to clear your lease agreement and help you start a new one.
How GAP Insurance pays out

Combined GAP Insurance example
If you paid £18,500 for your vehicle and it is written off and your motor insurance company agree to pay out £12,000. Mercedes-Benz Combined GAP Insurance pay-out of £6,500 making up the shortfall between the price you originally paid.
Lease GAP Insurance example
Your vehicle is written off and your motor insurance company agree to pay out £12,000 but you still owe £18,500 on your lease agreement. Mercedes-Benz Lease GAP Insurance will pay-out of £6,500 to clear your lease agreement and help you start a new one.
GAP features include
Product features | Mercedes-Benz and smart Combined & Lease GAP Insurance |
Vehicle Age Cover | Up to 10 years |
Dealer Manufacturer Fitted Accessories Cover | £1,500 |
European Cover (per annum) | 90 days |
Vehicles costing up to £75,000 | claim limit is up to the purchase price |
Vehicles costing from £75,001 to £200,000 | claim limit is up to £50,000 |
Motor Insurance Excess Cover | Up to £250 |
Policy Transferable* | Yes |
Cover available for Lease products | Yes |
Cover available for Hire and Reward Vehicles# | Yes |
Cover available for business users | Yes |
Road Fund License contribution up to £200 | Yes |
Paint Protection/Star Guard when detailed on the original supply invoice will be part of a valid claim | Yes |
Lease GAP only | |
Contribution towards a replacement vehicle under a new Contract Hire or Lease agreement | up to three (3) monthly rentals to a maximum of £2,500 (including VAT) |
* Subject to an administration fee, terms and conditions apply. #For Hire & Reward vehicles maximum invoice price = £125,000
Where can I purchase Mercedes-Benz GAP Insurance?
The product can be purchased via a participating Mercedes-Benz Retailer. For further information please speak to your Business Manager.
To make a claim
If you would like to report a claim for a policy that was purchased after March 2014, please contact our Claims Department on 01279 456 507.If you purchased your policy before March 2014 please see the FAQS.
To ensure your claim can be processed, please ensure you have the following details ready;
- Your policy number
- Vehicle registration
- Current mileage
Open 9:00am - 5:00pm Monday to Friday and Saturday 9:00am - 12:00pm